To review your Sentra plan, sign in through a browser and open More → Subscription Plan. The My Subscription page shows the plan and subscription information available for your business.
Open your subscription
- Sign in to Sentra using the account that manages your business.
- Open More, the app’s settings area.
- Select Subscription Plan, or open My Subscription directly.
Subscription management is available through the browser experience. If the installed app does not let you open the plan controls, use the browser link above.
Review the displayed information
Check the business plan, subscription status, and usage information shown for your account. If a trial or payment request is displayed, read its current status and the instructions on the page before taking another action.
Use the amounts, dates, and available options shown in your account when reviewing a plan change. Those details can depend on the business’s current subscription.
Get help with billing
If something looks incorrect, contact support with your business name, account email, the displayed status, and the issue you need help with. Include the payment reference when it is relevant, but never send complete card information or verification codes.