Open the Sentra Dashboard to review sales for the selected branch and date range. Use Transactions to inspect sales, or open Sentra Intelligence Assistant (SIA) to ask a focused question about your business data.
Set the branch and date range
Open the Dashboard. Check the branch selector and period before comparing totals. Available periods include Today, This week, This month, and Custom range.
If you are checking one shop’s result, select that branch when the option is available. All Branches represents a different scope from a single location.
Read the displayed period carefully when comparing a dashboard with another record. Use the same branch and time period for both.
Inspect transactions
Open Transactions and select the sale you need to review. Check its details when investigating a checkout result or a sales total.
If an expected transaction is missing, review the branch and date filters first. For a checkout that ended with a connection error, look for the existing sale before entering it again.
Ask SIA a specific question
Open the AI button in the app navigation to launch SIA. Enter a question in Ask SIA, or choose one of the suggestions shown for your account.
Include the branch and period when they matter. Example questions include “What were my sales yesterday?” and “Which products are low on stock?” If SIA asks you to choose a branch or clarify the period, make that selection before continuing.
Check the scope described in the answer before comparing it with the Dashboard. If the result still looks unexpected, contact support with your question, branch, period, and the result you received.